Guide · Uganda

What clinic software actually costs in Uganda

Most vendors will not tell you until you sit through a demo. Here is what can actually be verified, where the figures came from, and the part that matters more than any of them — what you are charged per.

Checked 01 August 2026. Everything below is quoted from each vendor's own public pages on that date. Prices change; follow the links and check. Conversions use roughly UGX 3,800 to the US dollar and are approximate.

Who publishes, and who does not

A clear pattern, and it is not the one you would guess. The internationally run products publish their prices. The Africa-based vendors generally do not — they ask you to book a demo first.

Vendor	Published price	Charged per
Easy Clinic Novel Medicare Solutions, India — sold in Uganda	US$79–$99 per month (annual billing); US$99–$129 billed quarterly. Enterprise quoted on request.	per doctor
PharmaPOS MedSoftwares, Kenya — pharmacy	KES 45,000 – 150,000, one-time licence	one-time
HospitalOS MedSoftwares, Kenya	KES 80,000 – 400,000, one-time licence	one-time
MedicentreV3 (Hanmak) Nairobi	Not published — annual, monthly or per-patient-visit, quoted after a demo	not stated
Ksatria Perth, with a Kampala support centre	Not published — “low-cost monthly subscriptions and no upfront license costs”	not stated
Clinic Plus Uganda	Not published — request a demo	not stated
CareBoon Kampala — this is us	UGX 0 free · 150,000 · 300,000 · from 600,000 per month	per facility

The number that matters is not the number

Almost every clinic system charges per doctor or per user. That sounds reasonable until you do the arithmetic on a clinic that is doing well.

Take a published example. At US$79 per doctor per month — Easy Clinic's Professional plan on annual billing — a facility pays:

Clinicians	Per month	Roughly
1	$79	UGX 300,000
3	$237	UGX 900,000
5	$395	UGX 1,500,000

The bill grows precisely when the clinic is busiest, and hiring a fourth clinical officer becomes a software decision as well as a staffing one. That is the wrong incentive to put in front of a growing facility.

Ask what the price does not include

A monthly figure is only half a quote. Before comparing anything, get these in writing:

Is there an implementation or setup fee? Where the licence is cheap, the project often is not — one vendor advertises "reducing upfront costs by 50%", which tells you an upfront cost exists.
Is pharmacy, laboratory, stock and insurance included, or a higher tier? On at least one published price list, all four sit in the top enterprise plan. For a Ugandan clinic those are not extras — they are the day.
Per doctor, per user, per branch, or per facility?
Is training included, and for how many staff?
What happens to your data if you leave? Ask for the export format, and ask whether you can do it yourself.
Is it billed in dollars? If so, your bill moves with the exchange rate and you carry that risk, not the vendor.

What we charge, and why we print it

CareBoon is one price for the whole facility, in shillings, on the pricing page. Add a doctor, a nurse or a second shift and it does not move. There is a free plan that includes the full clinical flow — reception to pharmacy — with billing, stock and insurance claims, because those are the job, not an upsell.

We publish because a clinic owner in Mbale should be able to find out what something costs at 9pm without booking a call, and because a price you can only get by asking is usually a price that depends on who is asking.

Being straight about the trade: publishing means we cannot quote one facility more than another, so a large hospital sees the same ladder as a six-room clinic and the Hospital tier is quoted rather than fixed. It also means competitors can read our price. We think that is a fair exchange for you not having to sit through a demo to learn a number.

See the full price list Start free