About CareBoon Health

CareBoon Health is hospital management software built in Kampala, Uganda, for the clinics and health centres that run this country's everyday care — the ones working from paper registers, exercise books, and software that half fits.

What it does

CareBoon runs a whole facility in one flow: reception, triage, cashier, doctor, laboratory, imaging, procedures, inpatient wards and pharmacy. A patient is registered once and moves between stations automatically; each station sees only its own queue.

Around that sit the things a clinic actually loses money and sleep over: a day-end cash report that reconciles against the drawer, drug stock that moves when a prescription is dispensed, allergy and drug-interaction checking that fires before a prescription is written, and insurance claims assembled as the visit happens rather than rebuilt from paper at month end.

The imaging room

Imaging gets its own room in CareBoon, deliberately kept apart from the laboratory. They are different machines doing a different job, and putting them on one screen made imaging look like a bench worklist with the words changed.

Two decisions in it are worth stating, because they came from how Ugandan clinics actually work rather than from how software usually gets written:

• The worklist is organised by patient, not by order. Someone needing a chest X-ray and an abdominal ultrasound walks into the room once, not twice — you see who is waiting, then what they need once they are on the table.
• Access is a permission, not a job title. Plenty of clinicians take their own images: a dentist takes the OPG, an ENT surgeon their own views, an obstetrician the scan. In a small clinic the ultrasound belongs to whoever trained on it — a sonographer, a clinical officer, a midwife, sometimes the lab technician. Gating imaging behind a “Radiographer” role would lock most facilities out of a machine they already own, and strand paid scans on a worklist nobody could open.

Whoever takes the image writes a real report — findings, an impression, normal or abnormal — and attaches the study. The doctor can then run an AI read against that image, which comes back with findings, an impression, anything urgent listed first, and suggested follow-up.

Who it is for

Small and medium facilities in Uganda — private clinics, health centres II to IV, and small hospitals. It is designed for a clinic seeing fifteen to a few hundred patients a day, on the phones and laptops it already owns. There is no hardware to buy and no server to install.

What it costs

Published openly on the pricing page, in shillings, because a Ugandan clinic owner should not have to book a sales call to find out a price. There is a free plan supported by sponsored content shown to prescribers between patients — never inside a patient's record.

Where the data lives, and who owns it

The facility owns its patient records. CareBoon processes them on the clinic's instructions under a data-processing agreement, and a clinic can export everything to CSV at any moment without asking us. Servers are in the United States today, which is stated plainly in the privacy notice rather than buried.

Our AI assistance is optional, off until a clinic turns it on, and nothing we send it from the record identifies the patient — no name, no number, no phone, only de-identified clinical context. It advises; the clinician decides.

Reading a scan image is the one exception, and it gets a paragraph rather than a footnote. Most X-ray and ultrasound machines in Ugandan clinics print the patient's name onto the picture itself. Stripping a file's hidden information does not touch ink that is part of the image, and cropping it off automatically is the obvious fix and the wrong one — a crop that hides a name can hide a finding.

So when you ask CareBoon to read a scan, the picture goes as it was captured, name and all if your machine prints one — we do not inspect pixels and we crop nothing out. We advise setting modalities not to print patient details, and this is the first thing we raise with a clinic turning imaging AI on. Where that is not possible, it is your decision to make and your patient consent notice needs to say that scans may be read outside Uganda — the same footing teleradiology has always worked on. You can also leave scan reading off entirely and let the assistant read the written report, which carries no identifiers at all. It is set out in the privacy notice and the terms rather than left in the small print.

What it is not — yet

Being straight about this matters more than sounding big:

• CareBoon does not submit insurance claims electronically into an insurer's system, and does not verify membership in real time. It prepares the statement; you send it. No money passes through us.
• It is new. It launched in 2026 and is looking for its first pilot facilities. If you are reading this expecting a long customer list, there isn't one yet — what there is instead is a founder who will sit in your reception for the first week.
• An AI read of a scan is not a radiologist's report. It is a second pair of eyes for the clinician who took the image, and it is labelled that way everywhere it appears. Where a study needs a radiologist, it still needs a radiologist.
• It does not practise medicine. Every check and suggestion is an aid to a clinician, never a substitute for one.

Who is behind it

CareBoon Health is built and run from Kampala by Solomon Okello, who came to this from biomedical science and years around Uganda's health sector rather than from a software company in another country. That is deliberate: the problems CareBoon solves — the cash reconciliation, the drug that is out of stock, the internet that drops at 11am — are the ones you only know about by standing in the building.

Talk to us

Ask for a quote, start a clinic in under a minute, or email support@careboon.com.